Privacy Policy

Changes to This Privacy Policy

We may update this policy to reflect operational, legal, or regulatory changes. The latest version will be published on this page with an updated date.

How We Collect and Use Your Personal Information

We collect information you provide, information created when you use the site, and information supplied by service providers that support checkout, analytics, security, and delivery.

What Personal Information We Collect

Information may include contact details, billing and shipping details, order history, account information, support messages, device information, and site activity.

Information We Collect Directly from You

You may provide your name, email, phone number, addresses, account credentials, product preferences, and information included in an order or support request.

Information We Collect about Your Usage

The site may automatically collect browser, device, network, cookie, page-view, interaction, and approximate location information needed to operate and secure the service.

Information We Obtain from Third Parties

Payment, delivery, analytics, fraud-prevention, advertising, and platform providers may return transaction or service information according to their own policies and our agreements.

How We Use Your Personal Information

We use information to provide products and services, process orders, manage accounts, communicate with you, prevent fraud, improve the site, comply with law, and protect our rights.

Cookies

Cookies and similar technologies help maintain carts and sessions, remember preferences, measure performance, and support security. Browser controls may limit optional cookies.

How We Disclose Personal Information

We may disclose necessary information to vendors, payment providers, carriers, professional advisers, business partners, authorities, or a successor business where permitted by law.

Third-Party Websites and Links

Links to third-party services are provided for convenience. Luma Auto does not control their privacy, security, availability, or content.

Children's Data

The service is not intended for children, and we do not knowingly collect personal information from children without appropriate authorization.

Security and Retention of Your Information

We apply reasonable technical and organizational safeguards and retain information only as long as needed for service, legal, accounting, dispute, and security purposes.

Your Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or withdrawal of consent. Verification may be required.

Complaints

Contact us first if you have a privacy concern. You may also have the right to complain to the relevant data-protection authority.

International Users

Information may be processed in countries other than your own. Where required, we use recognized safeguards for international transfers.

Contact

For privacy requests or questions, use the Contact Us page and clearly identify the request as privacy-related.